Terms of Service

These terms cover how Luminara ("we") quotes, builds and supports projects. Your written quote and any signed agreement for a project take priority over this page where they differ.

Quotes and pricing

• Prices on this website are ranges. After a free call we send one fixed quote in writing.
• What we quote is what you pay for the agreed scope. All prices exclude GST.
• Minor tweaks during the project are included. Bigger changes in scope are quoted separately, and nothing extra is charged unless you approve it first.

Payment

• Standard terms are 50% to start and 50% on delivery. Larger projects can be split into milestones.
• We issue proper GST invoices for every payment.

Delivery and approvals

• Your quote states the delivery date. We share progress and ask you to approve each stage.
• Delays caused by waiting for content, feedback or approvals from you move the delivery date by the same amount.

Ownership

On delivery, the source code, database and design files made for your project are yours. Third-party services (such as hosting, domains, payment gateways or paid plugins) stay under their own providers' terms.

Support after launch

Each package includes a free support period (30, 60 or 90 days, shown on the pricing page) for fixing defects in what we built. After that, you can choose a maintenance plan or pay per task.

Confidentiality

We keep your business information confidential and will sign an NDA on request.

Contact

Luminara, Faridabad, Haryana, India. Email: support@luminaraconsulting.co. See also our Privacy Policy.